Apple Pay

If you lose your Tide card or it’s stolen, tell us via the in-app chat. We’ll cancel the card and issue you a new one, but you’ll be able to continue using Apple Pay. When you get your new Tide card and activate it in the app, the details in the Apple Wallet are updated automatically.

If instead you freeze your Tide card, you won’t be able to use it to pay by Apple Pay.

There’s no limit. But some merchants will have their own limit for contactless payments. There are no limits for Apple Pay transactions you make in apps or in Safari.

No. If you freeze your Tide card, you won’t be able to use it to pay by Apple Pay on any of your devices.

When you unfreeze your card, you’ll be able to use it with Apple Pay again as before.

Yes – you can use Apple Pay anywhere that accepts contactless payments.

Yes. Go to the Wallet on your Apple device to add the card.

No. When you freeze a Tide card, it can’t be used to pay by Apple Pay on any device.

When you unfreeze the card, your co-worker will be able to use it with Apple Pay again as before.

Yes, Apple Pay is safer than using cash or a debit, credit or prepaid card. This is because every time you use Apple Pay to buy something, the system uses a device-specific number and unique transaction code. Your card number is never stored on your device or Apple’s servers, and never shared with the merchant.

Apple Pay also keeps your purchases private. When you pay with your Tide card via Apple Pay, Apple doesn’t keep transaction information that can link the purchase back to you. You can see transaction information on your Apple device and in your Tide app, but Apple doesn’t store this data on their servers.

Of course, you need to make sure you protect the security of your Apple device, just as you would with your Tide card.

On your iPhone, open the Tide app and click ‘Add to Apple Pay’.

Or you can open the Wallet app on your iPhone and tap ‘+’ to add your Tide card.

If you have an Apple Watch, open the Watch app on your iPhone and click ‘Wallet & Apple Pay’, then ‘Add Credit or Debit Card’.

For iPad, go to Settings, click ‘Wallet & Apple Pay’ and then ‘Add Credit or Debit Card’.

For MacBook Pro with Touch ID, open ‘System Preferences’. Open ‘Wallet & Apple Pay’ then click ‘Add Card’.

Apple Pay works on iPhones, iPads, Apple Watches, and Macs. To check if your device is compatible and where you can use Apple Pay, read the full list from Apple Support.

Yes, it’s free to add your card to your Wallet and when you pay with Apple Pay, you pay the same price you’d pay by using your Tide card.