When can I call the legal helpline? | Tide Business

Register a Business
Register a company
- Company Registration
- Company Name Check
Features
- Virtual office address
Guides
Business Accounts
Accounts
Features
Guides
- How to switch to Tide
- Get legal advice via Tide account
Business Tools
Get Paid
Accounting
- Tide Accounting
- Accounting Integrations
Expenses
- Expense Cards
- Fuel Cards
Borrow
Loans
- Business Loans
- Start Up Loans
Features
- Credit Builder
Support
Resource
Company

Open an account Log in to web

Open an account Log in to web

Tide Plus

When can I call the legal helpline?

They’re available 24/7, 365 days a year.

Company

About Tide
Blog
Newsroom
Careers
Diversity and Inclusion
Women in Business
Tide Net Zero Plan
Affiliate Programme
Partner with Tide

Product

Business Bank Account
Tide Instant Saver Account
Tide Plus Account
Tide Cashback Account
Switch to Tide
Features
Open banking
Accounting Integrations
Apple Pay
Expense Cards
Fuel Cards
Tide Card Reader
Invoicing
Invoice Template (beta)
Direct Debit
Cashflow Insights
Business Loans
Company Registration
Virtual Office Address
Company Name Check
Credit Builder

Help & Support

Support and FAQs
Small Business Tips
Business Guides
Contact Us
Member Perks
Feedback
Service Status
Refer a Friend
Responsible Disclosure

Legal

Community Guidelines
Terms and Conditions
Privacy Policy
Cookie Policy
Acceptable Use Policy
App and Open Banking Performance
Modern Slavery Act Statement
Whistleblowing Statement
Service Quality Survey Results
Invoice Assistant Terms and Conditions

Tide Platform Limited (Tide) designs and operates the Tide website and app. Tide is not a bank.

Tide is authorised by the Financial Conduct Authority (FCA) under the Electronic Money Regulations 2011 under firm reference number 900843 for the issuing of electronic money and the provision of payment initiation services and account information services under the Payment Services Regulations 2017. Tide is also authorised and regulated by the Financial Conduct Authority in relation to its credit and insurance broking activities (firm reference 718743). Tide is incorporated and registered in England and Wales with company number 09595646 and registered office at 4th Floor The Featherstone Building, 66 City Road, London, EC1Y 2AL.

Tide offers bank accounts provided by ClearBank® Ltd (ClearBank) (account sort code is 04-06-05). ClearBank is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 754568. Eligible deposits with ClearBank are protected up to a total of £85,000 by the Financial Services Compensation Scheme (FSCS), the UK's deposit guarantee scheme. For further information visit fscs.org.uk.

Some of Tide’s members also hold e-money accounts provided by Prepay Solutions (PPS) (account sort code is 23-69-72). PPS is a trading name of Prepay Technologies Ltd which is an electronic money institution authorised by the FCA under the Electronic Money Regulations 2011 under firm reference number 900010 for the issuing of electronic money. PPS holds an amount equivalent to the money in Tide current accounts in a safeguarding account which gives customers protection against PPS’ insolvency.

Tide Cards may be issued by both Tide and PPS, who are licensed by Mastercard International for the issuance of cards. The issuer of your Tide card will be identified on your monthly card statement.

Tide, the Tide logo, the Swell, and Do less banking are trademarks and trade names of Tide Platform Limited, and may not be used or reproduced without the consent of the owner.

Get useful stuff in your inbox

Be the first to hear about our webinars, new features and business tips to help you save time and money.

Email Address Please leave this field empty.

Welcome to the Tide community!

Contact our Support team now on 01277 284499. They are on hand to answer any questions you may have about opening a Tide account or any of our products, 9am - 6pm daily.

Tide app timeline