You should cancel your Credit Builder right away if you’re struggling with the repayments. Cancelling early is better than missing a payment, which could harm your credit score.

To cancel, open the app and tap More > Credit > Credit Builder. Then tap the three dots in the top-right corner > Cancel Credit Builder.

Although you’ll miss out on building your credit score if you don’t make all the repayments, we’ll still report your loan to Experian as a settled debt. This means your credit report will show that you’ve paid the full loan amount and fulfilled your obligations, so there are no negative impacts on your credit score for cancelling Credit Builder.