Card Reader POS

How will the Tide POS transaction appear in the account statement?

  • If you are using Tide POS to accept payments from your customer, then all transactions relating to this will appear in the account statement from Adyen N.V
  • If you have made payments using a Tide POS to a Tide Merchant, then all transactions relating to these will appear in the account statement from Tide Platform Ltd *Tide Member’s Name*

Please note that many customers will initiate chargebacks if they see payments to companies that they do not recognize. Therefore, please ensure that you make your customers aware of what wording will be displayed on both the billing and statement descriptors for their transactions.

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