Managing your business is easier in our updated app

Over the next month, you may notice some changes to the Tide app. As always, small business owners like you are the inspiration behind these changes – we know you want to manage your business in a simple way, and that’s why we’re making it easier for you to find exactly what you need.

What’s new

Manage all your payments in one place ✅

We’ve combined the Account and Pay tabs in the app to create a new home for all your account and payments-related info: the Payments tab 🎉

1. Get quick access to tools that help you get paid on time 💸

In the Payments tab, tap Get paid to see all the different ways you can request payments from your customers, including:

• Payment Links: accept secure card payments online without needing advanced ecommerce knowledge. Create and send Payment Links* in seconds – wherever you can copy and paste a link, you can get paid. That includes adding them to your invoices!
• Card Reader: whether you’re on the go, hire a stall or have a physical shop, order a Tide Card Reader* to easily accept Chip & PIN and contactless payments. Even better, you can choose the model that’s the best value for your business
• Invoicing: create email invoices and send them to your customers straight from your Tide account. Include payment details and due dates to get paid on time

*eligibility criteria applies

2. Manage all your cards in one place 💳

Simply tap Cards in the Payments tab to get an overview of the spending, activity and status of your card and your team’s Expense Cards.

From here, you can view your PIN and freeze your card to stay in control of spending. And, you can add and change your team’s card limits instantly to keep costs in check

3. Send, schedule and manage outbound payments 💸

Need to send money? We’ve got you covered. Tap Send money in the Payments tab to manage your Direct Debits, schedule payments and manage your approvals

What’s next

Get to all your admin tools with ease 😌

The new Admin tab will give you quick and easy access to your important tools, including:

• Tide Accounting: stay on track with your bookkeeping by understanding your accounting health score. Use Tide Accounting to categorise transactions, understand your profit and loss and stay compliant with support for your tax returns**

• Tide Invoicing: we’ll move all your Invoicing tools to the Admin tab. You’ll be able to see how much you’re owed in overdue invoices, and the invoices you’re due to pay. You’ll be able to create invoices from here, too

• Expenses: it’ll be easier to manage your team’s Expense Cards in the Admin tab. Get an overview of their spending, manage their card limits and controls, and see which receipts they need to upload

**Tide Accounting is available to limited companies and sole traders, but access to specific features depends on your VAT registration status and the accounting scheme(s) you use.

Previous updates

In June 2023, we used your feedback and insights to further improve the Settings area of our app.

• Use shortcuts: You’ve got quick access to the areas of our app that our members told us they use frequently. This includes shortcuts to manage your team, view your statements, and more

• View your plan details: Instantly access your plan benefits, cost and more

• Add additional businesses: As you expand, add more businesses to your Tide app so you can manage all your finances in one place. You can register a new business, or transfer management of an existing business from your Tide account on another device

• Switch between businesses: Manage each of your businesses’ finances with ease by switching between them in seconds

• Update your personal details: Got a new email address, mobile number or home address? Update it in the app

• View your business details: See the trading address, VAT number, tax and compliance details and more info associated with your Tide account

• Log in to Tide on the web: There are now two quicker ways to securely log into Tide on the web: the Log in to web icon or under Business details

Join our research community

We’ll continue to redesign aspects of our app to make it even easier for you to use. You can have your say, too: join The Tide Think Tank to help shape our next improvements.

To tell us about your experience with our updated app, fill in our feedback form.

By submitting this form, you acknowledge that your personal data will be processed in accordance with Tide’s general Privacy Policy available at Privacy Policy | Tide Business.